Tapal Support

Our support team is dedicated to providing you with the best possible assistance. If you have any issues or concerns, please don’t hesitate to reach out to us and we’ll do our best to help you.
You may begin a check-in to get started with a new request, or check the
status of an existing request.

Appointment Booking

Book an Appointment Today – Conveniently Schedule Your Visit Online. Save Time and Hassle with Our Easy-to-Use Booking System. Get Started Now and Secure Your Preferred Time Slot.

Start a New Service Ticket

When submitting a service ticket, you will be asked to provide additional information to help us better understand the nature of your request. One of the important pieces of information you will need to provide is the ‘Issue Type’, which allows us to quickly categorize your request and route it to the appropriate team for resolution. You will be presented with 5 options to choose from:

  • Remote Support
  • Contract Work
  • Network Project
  • Regular Maintenance
  • Other

In addition to selecting the appropriate ‘Issue Type’, you will also need to provide a brief ‘Subject of the Issue’ and a more detailed ‘Description of the Issue’.


Existing Ticket Lookup

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