Reliability

Storm comes through and knocks down service in your area?

Facing a network outage in your busiest hour?

  • No problem – you’re still in business.
  • 99.999% Guaranteed Reliability. Always.
Tapal VoIP Reliability

What Does 99.999% Reliability Mean?

We pride ourselves on giving our customers the peace-of-mind that comes with always-on, reliable service that’s available when you need it most.

99.999% reliability translates to a maximum allowed downtime of less than 26.3 seconds per month, with the number often being less in practice. That means your phones, VoIP system and communication lines are always ready for use, and downtime is practically non-existent.

How Can You Guarantee Reliability?

We host our phone system on enterprise-level servers at Tier 1 data centers offering very high performance. Our cloud platform is triple geo-redundant, powered by carrier-grade networks such as Sprint, Cogent, L3 Communications and NTT Telecom.

To find out more about our services and our reliability guarantee, get in touch with us at (832) 315-5752.

Tapal VoIP - When Network Goes Down
What Happens When My Network Goes Down?

What Happens When My Network Goes Down?

Even if your local network fails or goes down for any reason, your phone system stays up and running no matter what. Calls from clients and customers still go through and show up in your cloud communications dashboard, available for you to access from your laptop, smartphone or tablet.

If one of your locations loses telephone or internet service, you’ll still have service at your other locations.

Want to learn more about Tapal’s Unified Communications Suite for your business? Get in touch for a demo and try our No Risk, 30-Day Free Trial today! Call (832) 315-5752 for more information.

Deploy Tapal’s Globally Built Infrastructure

On Your Own Network For Complete Control

For large companies that require complex internal data centers, or prefer hosting services on company hardware, you can deploy Tapal’s geo-redundant, clustered architecture inside your own network. This gives you full control over your network and carrier providers.

We offer several deployment options, sizes and installations that are completely configurable for your business’ needs. Get in touch with us at (832) 315-5752 for more information.

Features

Your customers expect more from you than ever before. We deliver so you can deliver for your customers, You’ll have access to all the tools necessary to make your business communications seamless.

Modernize Your Communications Today
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